Reach out to us with any questions, comments or concerns related to any of our services and stylists!
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Here are some frequently asked questions from our customers to help you find the answers you’re looking for faster.
All of our stylists are extremely talented and can help you to achieve the hair of your dreams. However some of our stylists do specialize in specific services and looks. Please visit our booking page to read the in depth bio for each stylist. You can also call and our styling coordinator can help match you with the stylist who will best fit your needs.
Each stylist is at a different price point based their experience and education. Our master stylists have over 10 years experience and are masters of their craft. Junior stylists have completed rigorous training programs and have at least 2 years experience as a stylist. We have top talent at all price points.
A color correction service is for clients who want to make a big change in their hair color, who have had a negative outcome with a previous salons color service, or if your hair has been box colored at home. If you are unsure of what service to schedule call or text our color coordinator who can set you up with the best stylist and service to achieve your goals.
We proudly only use Goldwell color which both protects and lasts longer than other lower priced lines. All services come standard with Kerastase or Philip B White Label products. For a more luxurious experience and for damaged hair or dry/oily scalp we recommend an upgrade to Philip B Black or Gold line packages.
We ask that you please reschedule/cancel at least 24 hours before the beginning of your appointment . Appointments cancelled or rescheduled the day before will incur a fee of 50% of the service. Same day cancellations/reschedules, or no show of reservation incurs fee of 100% of service value. Consultations will be charged a $30 fee if not canceled or rescheduled 24 hours prior to the appointment time.
We at Sheer Elegance Salon &Med Spa do not offer refunds on hair services. All sales are final. However, our number one priority is to make sure every client leaves looking and feeling beautiful. If you are unhappy with your hair we ask that you reach out via call or text within 48 hours of your service.
Alma is a fun energetic master stylist with over 10 years of experience. Alma has passion for all hair color services, specializing in color corrections, vivids, and balayage. She is an expert in everything from customized fun fashion color to your everyday hair needs services, such as color, haircuts, treatments. Alma has a passion for furthering her skills and growing her education to learn new techniques and trends!
Zoe is our newest stylist from California. As a colorist and certified extension specialist, she has a passion for transforming hair. Her expertise in color, allows her to create vibrant customized styles and color for all clients. She also specializes in adding natural looking volume and length with extensions to give clients the hair they’ve always dreamed of.
Bryana started her career in the hair industry with the goal of having her clients leave with a smile. Bryana is a stylist skilled in color and cuts. Men’s cuts included! Bryana’s hair passions include artistic balayage, blonding, and adding pops of color to your look. Our newest junior stylist Bryana is ready to have you looking and feeling beautiful!
Roxy is an energetic and fun hair stylist who has over 10 years of experience. Roxy’s passion is hair coloring, specifically balayage/foilayage, traditional hi lights and all over color. She enjoys detailed haircuts, hair treatment and styling the clients hair to perfection.
She has experience in a wide variety of haircuts for women and men. Roxy is looking to further her skills with continuing education to learn new techniques and services to help grow as a hairstylist.
Lauren is a motivated and passionate hair stylist enthusiastic about the hair care industry. She obtained her cosmetology license in 2013. She develops genuine relationships with clients while servicing them with intricate cutting, coloring, highlighting/balayage, and styling techniques. Mostly, she enjoys helping people feel beautiful and confident. She will never stop learning due to her persistence to become a better stylist each day.
Kamryn has been a licensed cosmetologist for 2 years and has gone through some of the country’s most intensive training programs. With a passion for bringing people’s hair dreams to reality. Kamryn specializes in Keratin Fusion Hair Extensions, Complete Color Transformations, Root Touch Ups, Cuts, and Balayage’s. Looking for a fun Fashion Color? Kamryn has the skills to bring your imagination to life and push the boundaries of your look!
Master Stylist and Color Specialist
Jakob is a color specialist with over 14 years’ experience. Jakob has been nationally recognized for his work and has multiple awards as a master colorist. Specializing in balayage and highlights, Jakob is the perfect choice to achieve the hair of your dreams.
Kathy is a master stylist with 10 years of experience. Hair is her favorite canvas. She loves the geometry behind every cut, whether it be a razor, clipper or scissor cut. Kathy also loves the chemistry aspect of coloring and perming of the hair. She specializes in color corrections, blonding, and creating your perfect color. Whether it be men’s perms, beach waves, spiral or classic, Kathy offers all perming services. Come see Kathy today so she can help you bring out the most beautiful side of you. Check out her work on Instagram at hair.by.kathy theodore
Cosmetic Injector, Doctor of Physical Therapy
A Physiotherapist by trade, as a cosmetic injector Justin uses his advanced knowledge of facial anatomy and the musculoskeletal system to redefine your look. Justin specializes in providing patients with a soft well rested look, helping you look and feel like your younger confident self. Justin has advanced knowledge with lip filler techniques and can help you achieve everything from a full on glamour look to a natural enhancement in volume and shape. Justin also provides in house concierge based physical therapy services specializing in chronic low back pain and shoulder injuries.
Originally a hairstylist, Jenna left the hair industry due to a toxic work environment. Jenna decided to return to college with the dream of opening her own salon. After leaving the Austin tech industry, Jenna moved to San Antonio to open Sheer Studios with a focus on empowering staff and creating a positive environment for both employees and clients. Jenna’s passion for detail and luxury shines in every aspect of the salon experience.